We use Sendle and AUPOST for both domestic and international orders
Custom Joy-Cons and Pro Controllers: 14 Business days
DIY Kits: 7 Business days
Cases: 3 - 5 Business days
Shipping Times and Rates:
Tracking is provided with all shipping options.
Standard Shipping: FREE (approx. 3-4 business days)
Express Shipping: $11 (AUD) (approx. 1-2 business days)
Standard Shipping: FREE (approx. 15-20 business days)
Express Shipping: $30 (AUD) (approx. 6-10 business days)
International (Rest of the World)
Standard Shipping: $7.90 (AUD) (approx. 20+ business days)
Express Shipping: $30 (AUD) (approx. 10-15 business days)
All international orders over $90 are eligible for FREE standard shipping.
Damages / Lost In Transit
If your item is damaged in transit, please contact us for rectification with detailed images. If a replacement provided for your order, we will issue a refund. Please contact us within 48 hours of receiving your delivery.
If an item is lost in transit, the same remedies apply as damaged goods. Goods marked as delivered in this circumstance will not be eligible for shipping protection.
The following items can't be returned or exchanged
- Custom or personalised orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
- Items on sale